![]() ![]() Any graphics issues found using Intel generic graphics drivers should be reported directly to Intel. Are you still experiencing an error preventing the driver update? Look here for why and a solution. Users can check for matching OEM versions at OEM websites. ![]() The generic Intel driver provides users the latest and greatest feature enhancements and bug fixes that OEMs may not have customized yet to address platform-specific needs. ![]() ![]() OEM drivers are handpicked and include customized features and solutions to platform-specific issues. The Intel ARC Graphics Driver is the latest driver release for the Windows OS. Installing this Intel generic graphics driver will overwrite your computer manufacturer (OEM) customized driver. To discard possible physical issues, have you tried connecting the DP cable directly to the monitor instead of the GPU, Does the same issue happen? Is your connection a native DP cable or do you use any type of video adapter? Sometimes video adapters can cause incompatibility issues.This download installs the Intel Graphics Driver for Intel Arc A-Series Graphics Graphics and Xe Graphics processors and IGP support for 11th and newer processors. I see you mentioned the issue is reproducible between drivers, Is there any driver version that was working fine for you? If the issue continues to happen, I would like to clarify some information. I want to let you know there is even a newer driver version from the one you are installing, I would advise you to use Display Driver Uninstaller to uninstall previous driver installation and while in safe mode update to the latest driver version 31.0.101.4644 or 31.0.101.4669. I see you are experiencing no display issue due to the monitor not being properly recognized when updating to driver 31.0.101.4578. Thank you for posting on the Intel Communities. ![]()
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